Return Policy
14-day cooling-off period per EU regulations
Right of Withdrawal
You have the right to cancel the contract within 14 days of receiving the product without giving any reason. The cooling-off period starts on the day you receive the product.
How to Return
- Contact us at [email protected] with your order number
- You'll receive a return form and instructions
- Ship the item back in original packaging
- After receipt and inspection, we process the refund within 14 days
Exceptions
Custom-made items or items of a clearly personal nature cannot be returned. Auction purchases are subject to separate terms.
Return Costs
Return shipping costs are at your expense, unless the product was delivered damaged or incorrectly.